pk2 Privacy Policy — How Do We Collect, Use, and Protect Your Personal Data in the Philippines?

When you register an account on the pk2 platform, we collect the personal information you provide directly, including your full name, date of birth, contact number, and email address. We also collect your preferred payment details so that deposits and withdrawals in Philippine pesos can be processed accurately and securely. During the identity verification process, which is required under our responsible gaming and anti-fraud obligations, we may ask you to submit a government-issued identification document such as a Philippine national ID, passport, or driver's licence. Any documents you submit are handled with strict confidentiality and are used solely for the purpose of verifying your identity and age eligibility. We do not store copies of your identification documents beyond the period required for compliance purposes.

In addition to information you provide directly, we automatically collect certain technical data when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual account activity, and ensure that our services are functioning correctly for players across the Philippines. We may also collect information about the games you play, the bets you place, and your transaction history — this data is used to manage your account, calculate VIP tier status, and comply with our regulatory obligations. We do not collect sensitive personal information such as your religion, political views, or health data. All data collection is limited to what is genuinely necessary for the operation of the platform and the protection of our players.

The primary purpose for which pk2 uses your personal information is to operate and manage your player account, process your deposits and withdrawals in Philippine pesos, and provide you with access to our sports betting, live casino, fish game, and VIP programme features. We use your contact details to send you account-related communications such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your gaming activity data is used to calculate your VIP tier automatically and to ensure that any applicable loyalty rewards are applied correctly to your account.

We also use your information to fulfil our legal and regulatory obligations, which include age verification, identity verification, anti-money laundering checks, and responsible gaming monitoring. Where our systems detect patterns of gaming activity that may indicate a player is experiencing harm, we may use that information to reach out with responsible gaming resources or to apply account protections in line with our duty of care to Filipino players. We do not use your personal information for automated decision-making that produces legal effects without human review, and we do not sell your personal data to third parties for marketing purposes. Any use of your data beyond what is described in this policy will only occur with your explicit consent or where required by applicable Philippine law.

pk2 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share your data with carefully selected service providers who assist us in operating the platform — these include payment processing partners who handle your PHP transactions, identity verification providers who assist with document checks, and technology infrastructure providers who support the secure operation of our systems. All third-party service providers who handle your data on our behalf are required to process it only for the specific purpose for which it was shared and to maintain appropriate security standards. We do not permit our service providers to use your data for their own purposes.

We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so, or where disclosure is necessary to prevent fraud, protect the safety of our players, or enforce our Terms and Conditions. In the event that pk2 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process — in such cases, we will notify affected players and ensure that the receiving entity is bound by privacy obligations at least equivalent to those set out in this policy. Outside of these circumstances, your personal information will not be disclosed to any party without your prior consent.

As a player based in the Philippines, you have the right to request access to the personal information that pk2 holds about you at any time. You may also request that we correct any inaccurate or incomplete information in your account records — keeping your details up to date helps us serve you better and ensures that your transactions are processed without unnecessary delays. If you believe that we are holding data about you that is no longer necessary for the purposes described in this policy, you may request that we delete it, subject to any legal or regulatory retention obligations that require us to keep certain records for a specified period.

You have the right to object to certain types of data processing, including any processing that is based on our legitimate interests rather than a legal obligation or contractual necessity. You may also request that we restrict the processing of your data while a complaint or query is being investigated. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page — we will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection requirements. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

The pk2 platform uses cookies and similar technologies to ensure that the platform functions correctly, to keep you securely logged in during your session, and to remember your preferences such as language and display settings. These essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external marketing networks — your activity on the pk2 platform stays within our own systems.

We may use analytics cookies to understand how players navigate the platform, which sections are most frequently visited, and where technical issues may be occurring — this information is used in aggregate form to improve the platform experience for all Filipino players and does not identify you personally. You can manage cookie preferences through your browser settings at any time; however, disabling essential cookies may prevent certain features of the platform from working as intended. For more information about how cookies work and how to control them on your device, please refer to your browser's help documentation. If you have specific questions about our use of cookies, our FAQ page provides additional guidance.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk2 handles your personal data, please contact our support team using the email address shown in the footer of this page. We take all privacy-related enquiries seriously and aim to respond promptly and clearly in plain Philippine English. When contacting us about a data rights request, please include your registered account email address and a brief description of your request so that we can locate your records and respond efficiently.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify registered players through their account contact details and publish the updated policy on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. Your continued use of the pk2 platform after any updates to this policy constitutes your acceptance of the revised terms. For general questions about your account or platform features, please visit our FAQ page.